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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 12:14 PM

HP Recommended
Product: pavilion dv7
Operating System: Microsoft Windows 7 (64-bit)

still locked out by pass word on start up

3 REPLIES 3

‎03-14-2017 12:23 PM

HP Recommended

@james-golby

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

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‎03-14-2017 03:34 PM

HP Recommended

If you are referring to Windows login password I would suggest F11 immediately after powering on to boot into System Recovery to restore the laptop back to Factory.

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‎03-17-2017 04:49 PM

HP Recommended

apparently it was fixed when rebooted after windows reset disk, just opened without any pass word and it worked just fine.

Many thanks for all suggestions.

@CherylG wrote:

If you are referring to Windows login password I would suggest F11 immediately after powering on to boot into System Recovery to restore the laptop back to Factory.

 

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