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05-07-2012 05:42 AM
I get this error box up when i start up my laptop, Bluetooth starts up but I cannot link /send anything through the connection.
It started a month ago ( around 5 April after an update) but I have not been able to find out how to fix it. I previously used an earlier restore point but after updates the error returned. Any help would be appreciated.
I have a Pavillian dv7 laptop
05-07-2012 08:41 AM - last edited on 04-19-2016 09:54 AM by OscarFuentes
Please reinstall driver for Bluetooth module and this problem will be solved. For the procedure to install the driver, refer the section "Reinstall specific drivers or applications" in the following weblink:
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05-07-2012 12:33 PM
I tried what you suggested and selected 'Broadcom 2070 Bluetooth' (the only bluetooth option, but it didn't work. after system reboot the same error message came up.
07-02-2012 09:10 AM
HP has no idea how to fix this error. I have been given zero support from all the "great" tools loaded as "bloatware" on my Pavilion DM4 1160us. Next laptop will be back to DELL!!!!
08-10-2012 10:34 AM
I'm so glad to find this post!! I've been having the exact same problem. It happened after I went on line to buy hp products and then clicked on an "update" button. I had no idea that the problem was with the HP product and have spent hours trying to figure out why my computer didn't work and why my Blue Tooth didn't work. I've lost my USB cable and reinstalling is probably the answer. But why should I have to reinstall in order to get an update? Problems with hp updates has happened with me, before, too.
11-28-2012 11:04 PM - edited 11-29-2012 08:39 AM
SIMPLY DO THE FOLLOWING STEPS:
DOWNLOAD THE BROADCOM 2070 BLUETOOTH DRIVER FROM THE MANUFACTURES WEBSITE.
START THE WIRELESS SERVICES OF UR SYSTEM AND CONNECT UR SYSTEM TO BLUETOOTH DEVICE eg. USING MOBILE SUITE.
WHEN UR DEVICE GETS CONNECTED JUST INSTALL THE DOWNLOADED FILE TO PROGRAMS( X86 ) BY FIRST MAKING A NEW FOLDER eg.BROADCOMM IN THE PROGRAMS( X86 ) <BUT KEEP IN MIND THAT BLUETOOTH CONNECTION OF UR SYSTEM IS STILL ACTIVE WITH UR DEVICE i.e.MOBILE PHONE OR OTHER>
LET THE INSTALLATION PROCESS CONTINUE UNTILL THE BLUETOOTH IS RECONFIGURED AND THE WINDOW WILL APPEAR TO RESTART THE SYSTEM JUST CLICK YES........
note: U DONT HAVE TO UNINSTALL THE PREVIOUS DRIVER.....
IT WORKS 100%............