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wdhprofessional Top Student
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how to I get a new case for a broken laptop

Envv DV7 7259nr
Microsoft Windows 8 (64-bit)

    SERIAL #[Personal Information Removed]     C6N75UA#ABA 

 

 

From being too slippery, the hinges broke, I need some assistance on resolution.

 

 

 

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Intern
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how to I get a new case for a broken laptop

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Retired Omar-E
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how to I get a new case for a broken laptop

@wdhprofessional

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
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