Note on archived topics.
12-06-2016 10:15 AM - edited 12-06-2016 10:18 AM
12-06-2016 10:21 AM
12-06-2016 10:25 AM
There is no internal hardware that I know of, that would list that description in your notebook.
Do you have some kind of external device connected (either directly or wirelessly) to the notebook?
If so, you will need to get the driver from the manufacturer of the device you connected.
12-06-2016 10:36 AM
Unfortunately, I don't either.
Did you check the support site for your mobile device to see if they have drivers?
The hardware ID you posted is for an Android phone.
I think you may get better help on the Microsoft Windows forum because there are no drivers from HP that can help.
12-06-2016 10:45 AM
Try the suggestion listed on the first reply at the link below checked as the answer.