cancel
Showing results for 
Search instead for 
Did you mean: 
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
New member
2 1 0 0
Message 1 of 4
655
Flag Post
HP Recommended

hp envy m7-k010dx keyboard Change or Fix

hp envy m7-k010dx
Microsoft Windows 10 (64-bit)

Hi 

I  wanted to fix or change hp envy m7-k010dx keyboard as I split tea last month.

Right now I am using external keyboard. I wanted to replace the keyboard or fix it. I'm not sure where to buy this - I didnt find on google so posting here.


Is this keyboard comes with a bulk or we can disassemble only keyboard.

 

 

Thanks 

BoB

0 Kudos
3 REPLIES 3
Highlighted
Retired
Retired
2,840 2,755 184 359
Message 2 of 4
629
Flag Post
HP Recommended

hp envy m7-k010dx keyboard Change or Fix

Hi there @bob131, 

 

Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums.

 

I understand that a key on your keyboard has broken and you would like to know about repair or replacing that part. 

 

To look at the component replacement procedures that are compatible for you, please see  page 47 of the HP ENVY 17 Notebook PC Maintenance and Service Guide

 

keyboard.PNG

 

Do you happen to remember buying an Accidental Damage Protection Extended Warranty?  Here is the Product Warranty Page that you can use to check your warranty status on the HP ENVY 17 Notebook PC

If you cannot find the part that you are looking for, please continue by following the link below  to create yourself a case number:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number

Case number and phone number appear.
 

You can contact us to discuss the repair options available to you.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a wonderful day! 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
624
Flag Post
HP Recommended

hp envy m7-k010dx keyboard Change or Fix

Thanks for the repsonse.

 

 

But I did not find the part that you mentioned - I searched earlier as well..


Is the keyboard attached with the cover for theis model??? 

 

Something like yiu have to buy whole front kit that include....keyboard , mouse and power button??

0 Kudos
Highlighted
Retired
Retired
2,840 2,755 184 359
Message 4 of 4
613
Flag Post
HP Recommended

hp envy m7-k010dx keyboard Change or Fix

Hey @bob131

 

You have a Full-size island-style backlit keyboard with numeric keypad. 

 

Top cover: includes the TouchPad and keyboard: For use only on HP ENVY 17 Notebook PC computer models:

  • For use only on HP ENVY 17 Notebook PC computer models in the United States with backlit keyboard                  763935-001
  • For use only on HP ENVY 17 Notebook PC computer models in Canada with backlit keyboard                               763935-DB1
  • For use only on HP ENVY 17 Notebook PC computer models for use in the United States with backlit keyboard       774556-001

The numbers at the end are the part numbers. 

 

If you cannot find the part that you are looking for, please continue by following the link below  to create yourself a case number:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number

Case number and phone number appear.
 

You can contact us to discuss the repair options available to you.

 

I hope this helps! 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation