Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Windows 11 Upgrade Guide
I updated drivers for my note book, HP model 15-ay031TU, but when istalling Hotkey support, i get error message, 'This software is not supoorted in this machine. I am runnging Wn 7 SP 1.
Thank you for posting in the HP Support forum.
I am unable to find this model in the HP web site >> 15-ay03TU
Could you please double/triple check that the model is correct ? Also post the product number as mentioned here >> http://support.hp.com/us-en/document/c00033108
In Windows Device Manager, do you have some hardware listed with yellow/exclamation mark ? If yes, could you provide the hardware ID ? Info here > http://www.wikihow.com/Find-Hardware-ID
Didn't find what you were looking for?
Ask the community