Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎06-28-2009
Message 1 of 1 (758 Views)

hp non-destructive restore on pavailion dv5000 please wait hangs


I ran a hard disk non-destructive restore on an hp pavilion dv5000 (2006 model) XP for my Aunt. It gets to the second splash screen for windows XP with a please wait message. The mouse moves but it never gets pass this point. Power reboot in safe mode only tells me windows set-up is not complete. anyone know why my set-up never completes? System was working before but had a few problems, and Aunt never took backups so I need to boot up, to at least get info off before trying desructive recovery! looks like it is trying to reinstall XP home service pack 2. I let the system sit at the please wait messsage overnight also, mouse moves , disk activity for a while then no disk activity.



Any ideas

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation