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Student
Posts: 1
Member Since: ‎06-28-2009
Message 1 of 1 (758 Views)

hp non-destructive restore on pavailion dv5000 please wait hangs

 

I ran a hard disk non-destructive restore on an hp pavilion dv5000 (2006 model) XP for my Aunt. It gets to the second splash screen for windows XP with a please wait message. The mouse moves but it never gets pass this point. Power reboot in safe mode only tells me windows set-up is not complete. anyone know why my set-up never completes? System was working before but had a few problems, and Aunt never took backups so I need to boot up, to at least get info off before trying desructive recovery! looks like it is trying to reinstall XP home service pack 2. I let the system sit at the please wait messsage overnight also, mouse moves , disk activity for a while then no disk activity.

 

 

Any ideas

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