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dorado1962 Honor Student
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I am having problems with my HP Pavilion 15f- 033WM laptop. When I tr y to turn it on, the light next to the on button turns orange and then white, but the laptop does not turn on. Switched out the battery, no difference.

 

Anyone that can help it would be greatly appreciated

 

Rich G

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Hello @dorado1962,

 

Welcome to the HP Forums!

 

I have taken a look at your post and understand that your HP 15-f033wm is not turning on. I want to help you resolve this issue.

 

Please begin with a hard reset. Once that is complete, follow this troubleshooting documents in an attempt to turn the notebook on:

 

HP Notebook PCs - Using and Testing the AC Power Adapter

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

HP Notebook PCs - Computer Does Not Start (Windows 10)

 

Which Operating System are you using on the notebook?

 

I look forward to your reply! If this information has helped you, click the thumbs up!


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dorado1962 Honor Student
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Hard reset did not work. Computer will still not turn on. The operating system is windows 8

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dorado1962 Honor Student
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addtionally, in the hard reset instructions it says to turn the computer off. But the computer won't come on to turn it off. Is there any thing I can do to save this computer? 

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Hello @dorado1962,

 

Thank you for the reply!

 

Give this document a try, see if any of the subtitles match the symptoms and follow the troubleshooting steps:

 

HP Notebook PCs - Computer Does Not Start (Windows 8)

 

Let me know the results!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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