My internet connections have failed through both outlook express & google & can't find problem. Also unable to retrieve Gmail. Everything still working on my tablet and phone so problem is just my laptop (HP Pavillion dv6000 w/windows 7 O/S). I don't get any error or other message becaquse I don't get anything when I click on the icons! Windows troubleshoot also no help, nor is Bell.
05-26-201401:31 PM - last edited on 03-06-201705:22 PM by OscarFuentes
I see that you are having some problems with your internet and I will be happy to help. I have included an HP support document below with some troubleshooting steps to try. Also, we can look at reinstall your wireless driver but for that I will need to know your product number and what you have listed under Network Adapters in your Device Manager.