cancel
Showing results for 
Search instead for 
Did you mean: 
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
New member
6 1 0 0
Message 1 of 2
155
Flag Post
HP Recommended

hp pavillion dv6000 w/windows 7 o/s

My internet connections have failed through both outlook express & google & can't find problem.  Also unable to retrieve Gmail.  Everything still working on my tablet and phone so problem is just my laptop (HP Pavillion dv6000 w/windows 7 O/S).  I don't get any error or other message becaquse I don't get anything when I click on the icons!  Windows troubleshoot also no help, nor is Bell.  

0 Kudos
1 REPLY 1
Highlighted
Retired
Retired
5,476 6,075 339 867
Message 2 of 2
131
Flag Post
HP Recommended

hp pavillion dv6000 w/windows 7 o/s

Hi Judiann,

 

I see that you are having some problems with your internet and I will be happy to help. I have included an HP support document below with some troubleshooting steps to try. Also, we can look at reinstall your wireless driver but for that I will need to know your product number and what you have listed under Network Adapters in your Device Manager.

 

Troubleshooting Wireless Network and Internet (Windows 😎

 

Thank you,

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
0 Kudos
Tags (1)
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation