07-10-2012 09:00 AM
my wireless has not been working for some time now to the point that i gave up for a while now i have started looking for issues that the laptop have on line and found a few recalls... is this wireless issue one of those recalls or does some one have a solution ... please someone let me know
07-10-2012 09:05 AM
Go to the device manager and under network adapters, see if your wireless card is listed.
If it not, then yes, more than likely, the motherboard communication/connection to the mini PCIe slot that the wireless card is plugged into is shot.
Yes, that was a symptom of a failed motherboard, along with video.
Yes, there was a recall, but the window to file a claim for motherboard repair/replacement has been closed for some time now.
07-10-2012 09:22 AM
I know it is not the solution you are looking for, but if you want to keep using the notebook, I would get a cheap USB external wireless adapter for it.
I would not spend any money on repairing the notebook.
The repair entails replacing the entire motherboard and why replace it with another one that may go bad too?
Nope, either get an external USB wireless adapter, or buy a new or refurbished notebook.
11-26-2012 06:28 PM - edited 11-26-2012 06:33 PM
If the card is not present in the device manager or the BIOS, and you have the HP wireless assistant software installed, that is correct.
The connection to the internal wireless card has been severed and the only solution other than replacing the motherboard would be to purchase an inexpensive external usb wireless card.
Sooo, that does kinda suck, don't it.
11-26-2012 07:23 PM
Thanks for the quick reply! a whole lot faster than u can expect from HP (the real evil empire. lol)
ok. thats kinda what i figured (being an electronics guru) 😞
as for the usb idea, i called him and told him the bad news and thats what he plans on.