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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
CQIMHT
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Solved!

hp probook 640 g2 bios rest password

HP Recommended
probook 640 g2
Microsoft Windows 7 (64-bit)

hi i need smc faile for my hp probook 640 g2  i forget bios password and i need to rest password of bios 

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REO51ST
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@CQIMHT

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

 

REO

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REO51ST
Level 16
25,082 10,432 3,569 8,389
Message 2 of 5
Flag Post
HP Recommended

@CQIMHT

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

 

REO

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CQIMHT
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Thank you can you give me their email address to I will send them

@CQIMHT

 

@CQIMHT

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5CG7
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Hi

please i have forgotten my Bios Admin password for my laptop and base on my Search i was told i need SMC.BIN File

Any help will be greatly appreciated

product name

HP PROBOOK 640 G2 (i3) 

S.N   [edited]

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kevin-t
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Message 5 of 5
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Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 


I work on behalf of HP
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