I cannot seem to get the simplepass to stop popping up before i even set up an password andit will not allow me to go any further. I do use the simplepass so i do not want to uninstall it any suggestions
Is it the first time setup or was it working fine before?
Meanwhile, I did some research and found that when attempting to open HP SimplePass, it briefly flashes on the screen and cannot be installed. This happens because a fingerprint has already been set up using the Windows Sign-in options. Remove the fingerprint and then you can set up HP SimplePass. Please try the below steps:
Click the Settings charm, click Change PC Settings, and then click Accounts.
In the left navigation pane, select Sign-in options.
Under Fingerprint, click Remove, and then close Accounts.