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Top Student
Posts: 5
Member Since: ‎02-24-2015
Message 1 of 2 (2,067 Views)
Accepted Solution

hp support assistant error 1316 the specified account already exists win 7

Product Name: dv7-3060us
Operating System: Microsoft Windows 7 (64-bit)

Trying to uninstall HP SUPPORT ASSISTANT and HP ADVISOR, and then I was going to reinstall them. 

In windows 7, uninstall, I get the following error message:

Error 1316  The specified account already exists

 

What should I do?

 

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Accepted Solution

Re: hp support assistant error 1316 the specified account already exists win 7

Provost
Posts: 12,751
Member Since: ‎04-01-2014
Message 2 of 2 (2,062 Views)

Re: hp support assistant error 1316 the specified account already exists win 7

Hi:


Try this:
http://support.microsoft.com/mats/Program_Install_and_Uninstall


Regards

Visruth
** I'm a Volunteer AND I don't work for HP **


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