hp

[yogesh9]

HP pavilion 11 e109au notebook PC black screen and capslock bliking please help me

[KNRK]

Did you check if you are able to boot your HP unit in "Safemode" or "Safemode with Networking" ?

Also please tell me how many times is the capslock light blinking ? I need to know the count in order to understand the issue

You can refer to this article for more troubleshooting steps:

https://support.hp.com/us-en/document/c03515402

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[GBL84]

Hello @yogesh9,

Welcome to FORUM !!!

Can you match the sequence of 'blinks' to those shown in the table below.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee