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christlawyer
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i am having trouble recovering my pc

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I have windows 8.1 1on my pc  but lost my  startup disks.  i have a burned cd rom of  windows x p red but when i try to recover  the system with it i get  message that i  my hard drive might be corrupt and i cant get  it to  take on  my system

 

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IT_WinSec
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Hello,

 

Welcome to the HP Support forum.

 

Windows XP and Windows 8.1 - nothing between them is compatible, so if you had 8.1, XP things will not work, I am afraid.

 

Please, elaborate:

- what kind of issues you have or had which make you want to reinstall Windows (perform a recovery) ?

 

- if you did try with the XP disc and got a HDD message from it or BSOD screen, I suspect the message was related to completely different thing but still, can you try to test the HDD ?  Esc/F2 method as described here > http://support.hp.com/us-en/document/c03467259

 

- what is your HP computer model and product number ? Here are instructions how to find them > http://support.hp.com/us-en/document/c00033108

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*** I work for HP *** I express personal opinion only *** HP Expert - volunteer since 2013
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