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Top Student
Posts: 8
Member Since: ‎01-05-2014
Message 1 of 4 (544 Views)
Accepted Solution

i can't use right click in windows explorer window

i use windows 8.1, hp pavilion touchsmart nb x64. my windows exploreer suddenly gone wrong. i can't use right click.
please help me, i can't access my data

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Accepted Solution

Re: i can't use right click in windows explorer window

Hi,

 

Try running windows System Restore - picking a restore point at least 24 hours before the problem with the right click context menu occurred.

 

A guide on running this can be found on the following link.

 

http://pcsupport.about.com/od/windows-8/fl/system-restore-windows-8.htm

 

Regards,

 

DP-K

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Provost
Posts: 46,623
Member Since: ‎09-24-2010
Message 2 of 4 (533 Views)

Re: i can't use right click in windows explorer window

Hi,

 

Try running windows System Restore - picking a restore point at least 24 hours before the problem with the right click context menu occurred.

 

A guide on running this can be found on the following link.

 

http://pcsupport.about.com/od/windows-8/fl/system-restore-windows-8.htm

 

Regards,

 

DP-K

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Windows Insider MVP

Top Student
Posts: 8
Member Since: ‎01-05-2014
Message 3 of 4 (528 Views)

Re: i can't use right click in windows explorer window

thank you for your help davidpk. it's work. but can you tell me how could the problem happen?
Provost
Posts: 46,623
Member Since: ‎09-24-2010
Message 4 of 4 (526 Views)

Re: i can't use right click in windows explorer window

Hi,

 

You're welcome and good to hear it's Ok Smiley Happy

 

Regarding what caused this, unfortunately there can be many reasons, however one of the most common is installing software which adds an entry to the right click context menu - this can be due to either buggy software or the installation not running correctly.

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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