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ahmedBOOGY
New member
1 0 0 0
Message 1 of 2
324
Flag Post

Solved!

i cant install the graphic card on my laptob

HP Recommended
355 g2 J0Y60E#ABV
Windows 7

I CANT INSTALL GRAPHIC CARD DRIVER ON MY LABTOP I'M USING WINDOWS 7 PROFISSIONAL x64 AND I HAVE ALREADY DOWNLOD THE DRIVER FOR MY LAPTOP AND IT STILL NOT WORKING 
THANK YOU ..

1 ACCEPTED SOLUTION

Accepted Solutions
Jolly_Rogers
Level 7
Level 7
653 67 57 25
Message 2 of 2
Flag Post
HP Recommended

What is the error message that you get when you try to install the driver?

Have you downloaded the right driver for your graphic card? The right driver for your notebook is mentioned in the link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=da&cc=dk&dlc=da&sw_lang=&product=5353...

 

Please download this softpaq and try to install this. (In case you are unable to install this in regular mode, try to boot into Safe mode, (by pressing F10 during during boot process and select "safe mode") and then check if you can install the driver.

 

Also you can download and install the latest version of BIOS from the following link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6886537&swItemId=ob_135192_1&swEnvOid=405...

 

This should help.

In case you still have any issues, please post your error message here.

Although I am an HP Employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Jolly_Rogers
Level 7
Level 7
653 67 57 25
Message 2 of 2
Flag Post
HP Recommended

What is the error message that you get when you try to install the driver?

Have you downloaded the right driver for your graphic card? The right driver for your notebook is mentioned in the link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=da&cc=dk&dlc=da&sw_lang=&product=5353...

 

Please download this softpaq and try to install this. (In case you are unable to install this in regular mode, try to boot into Safe mode, (by pressing F10 during during boot process and select "safe mode") and then check if you can install the driver.

 

Also you can download and install the latest version of BIOS from the following link:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6886537&swItemId=ob_135192_1&swEnvOid=405...

 

This should help.

In case you still have any issues, please post your error message here.

Although I am an HP Employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

View solution in original post

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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