Note on archived topics.
05-14-2016 09:47 PM
05-14-2016 11:14 PM
Your Support page has drivers posted:
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05-15-2016 03:40 AM
In addition to the helpful post above, if you open a Command Prompt window as an administrator...
and type netsh wlan show drivers you will know whether they are successfully installed, you try it before installing any new ones, so that you can tell the difference.
C:\WINDOWS\system32>netsh wlan show drivers
Interface name: WiFi 2
Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 21/09/2015
Version : 2023.18.814.2015
INF file : C:\WINDOWS\INF\oem35.inf
Files : 2 total
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b
If in doubt please ask.
05-15-2016 07:30 AM
The parts list for your notebook indicates that it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.
If the parts list is correct, then you would need these wireless and bluetooth drivers for that model wlan card...
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
File name: sp72932.exe
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
File name: sp73250.exe