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Honor Student
Posts: 3
Member Since: ‎10-04-2011
Message 1 of 7 (8,993 Views)

i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to uninstall

I somehow downloaded something called BackupDutyLite, I remember doing it. It appeared to be a legit Microsoft download, but it is clearly  not. It shows how to uninstall, but it does nothing when you click on uninstall.

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Provost
Posts: 64,353
Member Since: ‎01-29-2009
Message 2 of 7 (8,961 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

Hi,

 

Have you tried to run this:

 

  C:\Program Files\BackUpDutyLite\uninst.exe

 

Hope this helps.

BH
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Honor Student
Posts: 3
Member Since: ‎10-04-2011
Message 3 of 7 (8,940 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

I trust in your expertise, and I am a dummy, just one more question, how do I run C:\Program Files\BackUpDutyLite\uninst.exe?

Student
Posts: 1
Member Since: ‎04-05-2012
Message 4 of 7 (5,152 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

This did not work for me.  I've tried the uninstall exe dozens of times & the program is still there.  There's another one that won't uninstall & I imagine they're part of the same scam.  It's called "RegWork".

 

It seems like its locked up my wifes HP laptop.  We can run Internet Explorer, but no videos work & it won't let us install Adobe Flash. 

 

Also, we can't open ANY pics, docs, movies, etc.

 

Any other options?  Pretty frustrated as i think this program trick my wife into thinking it was a Microsoft option. 

Provost
Posts: 37,892
Member Since: ‎11-12-2008
Message 5 of 7 (5,149 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

Download ,install, then update and run a full scan with MalwareBytes Free edition.HERE

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Tutor
Posts: 11
Member Since: ‎08-18-2012
Message 6 of 7 (3,055 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

i tried normal delet but i'm not so sure it is gone .it didn't show up in recycle bin. also i don't remember installing it

Provost
Posts: 37,892
Member Since: ‎11-12-2008
Message 7 of 7 (3,045 Views)

Re: i somehow downloaded backupdutylite? and now cannot uninstall it? it gives instructions to unins

@mtlebo

 

Download ,install, then update and run a full scan with MalwareBytes Free edition.HERE

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