Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎06-23-2009
Message 1 of 4 (5,432 Views)

iTunes problem with pavilion dv5 1004nr

Hello, i have a hp pavilion dv5 1004 nr, AMD Turion X2 ultra 2.1ghz, 4gb ram, 250 gb hdd, vista home premium 64 bit

 

I have a problem, when i install itunes it runs OK for some weeks but later when i start up the computer it says apple mobility software has stopped working and it blocks all programs and internet, and i need to return it to the factory default.

 

can some help me how can i install the itunes without it will give me that problem?.....

 

0 Kudos
Highlighted
Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 2 of 4 (5,419 Views)

Re: iTunes problem with pavilion dv5 1004nr

Hi,

Uninstall You graphic drivers and install the latest version from here. This may help but I'm not sure.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Honor Student
Posts: 2
Member Since: ‎06-23-2009
Message 3 of 4 (5,416 Views)

Re: iTunes problem with pavilion dv5 1004nr

OK I'll try it, and other thing you know how to connect the computer to the TV using a VGA to RCA-Svideo adapter, i think i need some driver to do that because it doesn't send any signal to the TV
Master's Graduate
Posts: 672
Member Since: ‎03-28-2009
Message 4 of 4 (5,405 Views)

Re: iTunes problem with pavilion dv5 1004nr

Are you sure that your firewall isn't blocking it?  Have you looked through the windows event viewer.
Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation