cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
danni
New member
3 2 0 1
Message 1 of 204
320,839
Flag Post
HP Recommended

internal battery error 601

I receive this error message on start-up:

 

HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com/go/techcenter/startup.

 whats the difference between the internal battery and external battery?  I have replaced the external battery with a new one but the message still displays

Tags (1)
203 REPLIES 203
Level 17
Level 17
41,680 40,114 6,279 10,922
Message 2 of 204
320,805
Flag Post
HP Recommended

internal battery error 601

It would help to know your laptop model. But I would say the "internal" is the CMOS or Real Time Clock battery. That is why I ask your model because it is unusual to see one of those die in less than 5 years. The model of the laptop would also allow us to show you how to replace the internal battery. It can be quite a job although the little battery (like a hearing aid battery) is very inexpensive usually. 

0 Kudos
icrisat_raju
New member
1 1 0 0
Message 3 of 204
320,378
Flag Post
HP Recommended

internal battery error 601

HP Pavilion dv4t-1000 cto Notebook pc, Purchased 01/02/2009
Let me know the part# from where I can buy and how I can replace.

0 Kudos
joemagana
New member
1 1 0 0
Message 4 of 204
320,036
Flag Post
HP Recommended

internal battery error 601

I am having the same problem. I have a HP G61-304NR Notebook.

I get that same notification at start up that the internal battery needs to be replaced. How do I replace the internal battery, and what is involved in that?

Please respond ASAP

Joe

0 Kudos
danni
New member
3 2 0 1
Message 5 of 204
320,026
Flag Post
HP Recommended

internal battery error 601

my laptop is a pavilion dv-6 1128tx entertainment

0 Kudos
dtc2305
New member
1 1 0 0
Message 6 of 204
319,994
Flag Post
HP Recommended

internal battery error 601

I'm having the same issue.  I have a dv5 -1392 purchased 10/09

0 Kudos
Highlighted
Level 12
13,038 12,218 582 1,542
Message 7 of 204
319,992
Flag Post
HP Recommended

internal battery error 601

See this page for 601, 602 battery error  (link broken)

 

 

HP battery error 601.PNG

 

 

 

Found under the "Failure Codes" section 

http://support.hp.com/us-en/document/c01443317

0 Kudos
soniasonia
New member
1 1 0 0
Message 8 of 204
318,951
Flag Post
HP Recommended

internal battery error 601

I have the same battery error for my Hp EliteBook 8530w, which was bought in august 2009. The laptop is still has guaranty till next year.  The ironic thing is that this error started appearing when HP announced that it will change batteries for free for certain series, except this one. How strange is that? The error appears before OS startup. 

People, what would you advise me to do?  Is there anyway that I can get my battery changed without having to support the costs? Where can I file an official complaint ?

0 Kudos
hpeliteuser
New member
1 1 0 0
Message 9 of 204
318,002
Flag Post
HP Recommended

internal battery error 601

I have an Elitebook 8530w - bought in September 2009. This error started appearing about a week ago.

0 Kudos
Ptysiol
Level 4
124 124 4 21
Message 10 of 204
317,991
Flag Post
HP Recommended

internal battery error 601

Hi,

 

internal error 601 - 99% times means main battery is used or defected. Sometimes it says about RTC battery on system boasrd - but if U'r bios and system clock arn't reseting each time U power on laptop its fine.

 

Try Battery check aplication from HP website to see battery condition and consider replacing it.

Remember that most time HP batterys are 1 year warranty.

_____________ _ _ _
click on Kudos if i helped U 😄

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation