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12-16-2016 07:27 AM
I'm not very good with computers so, for my HP laptop, the model number is g6-1232ea, was working completely fine then It had run out of battery and when I Plugged it into the plug socket, all the electricity in whole house went out, the fuse had blown. So I tried again and it did again, I tried In different rooms because i thought maybe it's that specific socket and it blew again so it's not just the one socket it's something to do the laptop or the charger. Can anybody help me out with what the problem is or how I could solve it, as I have not been able to use my laptop for a month.
12-16-2016 07:54 AM
Allow me to welcome you to the HP forums!
I'm sorry, but there's nothing we can do to diagnose your laptop from here.
Ordinarily, I would link you to troubleshooting steps you could run to check out the charger, but since that blows the circuit whenever you plug it in, and it has to be plugged in to test it, then you clearly can't run those steps.
And,since it's most likely too old (more than one year) to still be under warranty, if you take it or send it to an HP Service Center, they will charge you a lot to run diagnostics on it.
So, if there are laptop repair centers local to you, you would probably do better taking it to one of those and having them run diagnostics.
***Please mark Accept As Solution if my post solved your problem***
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