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06-07-2016 05:36 AM - edited 06-07-2016 05:47 AM
II soon started to notice that even if I opened the laptop slowly or gently, there was this awful cracking noise coming from the computer. I had gotten used to it and assumed it was a minor thing. It wasn't until I had run my hand over the left corner of the laptop that I noticed that the bottom cover had been starting to "pop out" and also hinge cover is poped out and seprated by few mm.
and today hinge cover break and hinge is out of display i call hp suppor since my laptop is under warranty.
i serach for internet and ther is many hinge problem there.
does HP fixes this problem.
what to do next.
I have never once damaged this laptop via tossing, dropping or rough handling. This latop is my first computer so I have made sure to take the most absolute delicate care of this computer, including handling and virus protection.
06-07-2016 08:17 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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