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Aashu10 Student
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laptop shuts down when i unplug the charger

HP Pavilion Notebook - 17-f208
Microsoft Windows 10 (64-bit)

From yesterday the moment i remove my battery cord, laptop shuts down. This is all of a sudden and i did most of the troubleshooting with battery power managment. Right now i have no idea how to proceed forward. I have windows 10 running on HP Pavilion Notebook - 17-f208(64 bit). I would be glad to provide more information, but right now i don't know what information is needed. 

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HP Support Agent
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laptop shuts down when i unplug the charger

Hi @Aashu10

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that the computer is powering off once you unplug the charger.

 

I’d love to help!

 

Follow the steps in the below link to fix this issue.

 

http://hp.care/2dKL1HT

 

Let me know how it goes. You have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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