If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution". To simply say thanks, click the Thumbs up below! 🙂
Tardis40 I work on behalf of HP Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Click Kudos Thumbs Up on the right to say “Thanks” for helping!
I can’t log on my HP laptop after I updated the bios and same with my Microsoft account too. Both passwords can’t be log on. Please I need your help and I don’t want to loose any of my data and the new os I just updated.
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