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10-01-2016 06:47 AM - edited 10-01-2016 06:48 AM
I may sound silly and sorry for bad english, I will appreciate if anyone can help me
I want to update Memory in my HP G62 107-SA Notebook PC
Recenty i bought Kingston 8 GB RAM 1600MHZ PC3L - KVR16LS118 1.35V Non-ECC CL11 SODIMM, but It didn't work, after upgrade i wasn't even able to boot either in linux or in windows, I don't know what happened so I put back the memory came with my Notebook. The memory manufacturer said it is compatible with my HP G62 107-SA Notebook PC.
Is this type of memory is really compatible with my Notebook? If not then which type of Memory I may require?
10-02-2016 02:23 AM
Please check the specification of the unit below :
I see that it supports up to 8 GB DDR3 memory
Kindly check the compatibility at page number 11
Memory 2 customer-accessible/upgradable SODIMM slots
Supports dual-channel memory DDR3, 1066 MHz
Supports up to 8 GB of system memory
Supports the following configurations:
■ 4096 MB total system memory (2048 × 2)
■ 3072 MB total system memory (2048 × 1 + 1024 × 1)
I am an HP Employee
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10-02-2016 05:49 AM
Simply put, your laptop will not work with that memory. The module is too big. It can only accept single modules up to 4 gigs in capacity and the 1600 speed is too fast and the voltage is off, too. You need older, smaller, slower memory.