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my battrey duration reduced to 2 hours 40 inested 7 hours

 

the duration of my laptop  HP Pavilion 15-ab269sa has reduced to 2 hours 40 inested of 7 hours 
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my battrey duration reduced to 2 hours 40 inested 7 hours

kimo20

 

Hello;

Allow me to welcome you to the HP forums!

How old is your laptop?

 

I have two 5-year-old laptops and I've had to replace the batteries in BOTH of them.


Here are some troubleshooting steps you can try to see if there are problems with the battery or charger or both:

http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006

http://support.hp.com/us-en/document/c03325217


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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my battrey duration reduced to 2 hours 40 inested 7 hours

Hi thanks for your help  my laptop is new i got it only 4 monthes ago the diagnostic of both batry and adapter is aproved i do not know the reason of that problem thanks

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