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05-07-2016 08:01 AM
hi every one my note book made hard reset. before hard reset my Os is windows 10 pro and now linked the same aacount but not getting activation on windows 10 pro get me some solution and i buyed my notebook in US and now iam living in india bought form hp official website lost the purchased email and there is no key backside of my notebook give me some suggestions to activate my windows 10 pro and previously windows 8.1 pro default in this laptop and it is digitally activated before i recieved .there is no recovery drive even after hard reset and no backup.
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05-07-2016 09:11 AM
Allow me to welcome you to the HP forums!
I read your post about activation problems since you reset your Win10 laptop and wanted to help.
The Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work.
Your original Win10 was activated through something known as Digital Entitlement -- which is what MS terms an in-place upgrade from a prior OS. Once that is done, information about your PC is stored on the MS Activation servers and after that, any Win10 reinstall will automatically reactivate -- unless you change the version from the one that was originally activated.
The product key on Win8x machines is not printed on a sticker, instead, it is embedded in the UEFI firmware of the motherboard. You can retrieve that key using this tool: Download Windows OEM Product Key Tool - MajorGeeks
Once you have that, you should be able to activate Win10 using that key.
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