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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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my sound is not speaking out

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my sound is not speaking out

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Hi

 

You have a couple of options as I see it Links also given below for your reference.

 

 

Go to device manager and uninstall the driver and restart and unit will install the driver automatically.

Try doing System restore to the date when the unit was working fine.

Try to update the driver from hp.com website.

Last step is to run a recovery on the unit before these please back up your data.

 

Resolving No Sound or Audio Problems in Windows

 

 

Tips for fixing common sound problems Microsoft

 

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
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install a codec like k-lite

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Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.

 Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.Go into Control Panel,Programs & Features- Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.

 

http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en

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