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need a new battery

HP Recommended
HP Envy 15 x360
Microsoft Windows 10 (64-bit)

Hello I think I am in need of a new battery for my x360 the product number is G6T84UA#ABA and I can't find ANY batteries for my model online, anywhere. Even on HP's website. I was wondering if I can use just and of the 15 x360 batteries and to get on of those or what. Any and all help is appreciated.

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HP Recommended

Hello @newluke500,

 

Welcome to the HP Forums!

 

I have read your post and understand that you are looking to purchase a new battery for your HP ENVY 15-u010dx x360 . Before looking to purchase, make sure to test the battery for failures first.

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

HP Notebook PCs - Testing for Hardware Failures (Windows 10, 😎

 

Once you have determined that it is the battery that is defective you can find the product number using the maintenance and service guide.

 

HP ENVY x360 Convertible PC Maintenance and Service Guide

 

After you have found the proper product number you can use the HP Part Surfer to find the part you are looking for.

 

HP Part Surfer

 

Thank you, I look forward to your response with the outcome.

 

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