Two weeks ago after yet another win10 update, my laptop crashed. On restart there was an error message telling me to install OS ! I called HP support. No warranty of course, by two moths. So I ordered a recovery flash drive and paid for it. Money went from the Bank, received confirmation email... waiting for FedEx delivery... still waiting so, I checked on delivery status only to find the order was cancelled.!! Money is back in the Bank. NO email, NO phone call NO explanation. So, I decide to reorder. After providing all the required information, I receive an onscreen message saying "Recovery Media is no longer available. Quota has been met "
What the heck does that mean ! How the dickens am I supposed to boot up and reinstall my files, drivers and win10 . Best Buy Geek Squad is not an option !