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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2013 12:16 AM

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Bought a refurbished HP 2000-2b49wm, and it came with Windows 8 installed. I played with it and frankly, I think MS shot themselves in the foot with version 8. So I used my Windows 7 disks to wipe all partitions, repartition and format and then installed Windows 7 to the notebook.

 

All went well until I ran a graphics-intensive program, and discovered I needed a video driver. Found it on AMD's site and installed - that problem solved. But...

 

I had to do that via a CD from my desktop, as I have no internet on the laptop. Win 7 says I have no network adapter, which I assume means it needs a driver for the network adapter. Even w/ the cable moved from my desktop to the laptop, Win 7 says "no network adapter."

 

Can anyone out there tell me where to find a network adapter that will work on this machine. Thanks in advance for any assistance provided.

 

MrO'Reilly

30 REPLIES 30

‎03-02-2013 09:47 AM

HP Recommended

Hi, MrO'Reilly:

 

If I were you, I would reinstall windows 7, and use the drivers from this model at the link below which has the same hardware as yours.

 

However, first you need to install the AMD chipset driver and reboot.

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5275377&...

 

You will find the Realtek wired network adapter listed but there could be one of several model wireless cards in your PC.

 

So, to find the right driver, go to the device manager and post the hardware ID for the network controller, so I can post the link to the exact driver you need for the wireless card.

 

If you don't know where to find the hardware ID, please read the info at the link below.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

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‎03-02-2013 07:25 PM

HP Recommended

Thank you so much for the response. I hope the information you provide will also help others like me who purchased hardware so new that Win 7 casn't identify it, but who wish to downgrade their systems back to Win 7.

 

As requested, here are all the hardware IDs that I could collect from the laptop:

 

Display adapter: AMD Radeon HD 6310 Graphics
        PCI\VEN_1002&DEV_9802&SUBSYS_188B103C&REV_00
        PCI\VEN_1002&DEV_9802&SUBSYS_188B103C
        PCI\VEN_1002&DEV_9802&CC_030000
        PCI\VEN_1002&DEV_9802&CC_0300

DVD Drive: GT80N ATA Device
        IDE\CdRomhp_DVDRAM_GT80N_________________________R102____
        IDE\hp_DVDRAM_GT80N_________________________R102____
        IDE\CdRomhp_DVDRAM_GT80N_________________________
        hp_DVDRAM_GT80N_________________________R102____
        GenCdRom

Ethernet Controller:
        PCI\VEN_10EC&DEV_8136&SUBSYS_188B103C&REV_05
        PCI\VEN_10EC&DEV_8136&SUBSYS_188B103C
        PCI\VEN_10EC&DEV_8136&CC_020000
        PCI\VEN_10EC&DEV_8136&CC_0200

Network Controller:
        PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01
        PCI\VEN_168C&DEV_0032&SUBSYS_1838103C
        PCI\VEN_168C&DEV_0032&CC_028000
        PCI\VEN_168C&DEV_0032&CC_0280

PCI Device:
        PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C&REV_01
        PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C
        PCI\VEN_10EC&DEV_5229&CC_FF0000
        PCI\VEN_10EC&DEV_5229&CC_FF00

SM Bus Controller:
        PCI\VEN_1022&DEV_780B&SUBSYS_188B103C&REV_14
        PCI\VEN_1022&DEV_780B&SUBSYS_188B103C
        PCI\VEN_1022&DEV_780B&CC_0C0500
        PCI\VEN_1022&DEV_780B&CC_0C05

Formatting might not have survived perfectly, but that should be readable. Any further advice about specific device drivers to install would bve greatly appreciated.

 

Thanks in advance.

 

Mr OReilly

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‎03-03-2013 08:15 AM

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You're very welcome.

 

Is your DVD drive working OK? There are no drivers for it. CD/DVD drivers are native to windows since Windows 2000 came out.

 

Below are the links to the specific drivers you need based on the hardware ID's:

 

You need to install the driver for this hardware ID first and reboot. You want to download and install the first file listed.

 

SM Bus Controller:
        PCI\VEN_1022&DEV_780B&SUBSYS_188B103C&REV_14

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

Display adapter: AMD Radeon HD 6310 Graphics
        PCI\VEN_1002&DEV_9802&SUBSYS_188B103C&REV_00

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Ethernet Controller:
        PCI\VEN_10EC&DEV_8136&SUBSYS_188B103C&REV_05

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Network Controller:
        PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

SM Bus Controller:
        PCI\VEN_1022&DEV_780B&SUBSYS_188B103C&REV_14

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

 

 

 

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‎07-21-2013 10:57 PM

HP Recommended

Hi Mr. Paul,

 

Could you please help me find the driver for:

 

PCI Device:
        PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C&REV_01
        PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C
        PCI\VEN_10EC&DEV_5229&CC_FF0000
        PCI\VEN_10EC&DEV_5229&CC_FF00
 

Thanks much in advance.

 

BLYSS

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‎07-22-2013 07:57 AM

HP Recommended

Hi, BLYSS:

 

Below is the link to the driver you need for the card reader.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

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‎07-22-2013 11:12 AM

HP Recommended

Mr. Paul,    your response is " SUPER  INCREDIBLE  !! "   THANKS  ALOT.   ( Everything functioning properly )

 

Best regards,

BLYSS

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‎07-22-2013 11:14 AM

HP Recommended

You're very welcome!

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‎07-23-2013 05:31 PM

HP Recommended

Hello again Mr. Paul,

 

I humbly ask for your assistance again in finding Windows 7 Drivers for another HP Laptop.

 

HP 8710w Win 7 64bit Drivers

 

Base System Device:

PCI\VEN_1180&DEV_0592&SUBSYS_30C3103C&REV_10

Base System Device:

PCI\VEN_1180&DEV_0843&SUBSYS_30C3103C&REV_10

Base System Device:

PCI\VEN_1180&DEV_0852&SUBSYS_30C3103C&REV_10

Fingerprint Sensor:

USB\VID_08FF&PID_2580&REV_0623

RICOH Bay8Controller:

PCMCIA\RICOH-Bay8Controller-F1B2

Unknown Device:

ACPI\HPQ0004

Unknown Device:

ACPI\HPQ0006

 

Thanks much in advance.

 

Regards,

BLYSS

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‎07-23-2013 05:41 PM - edited ‎07-23-2013 05:42 PM

HP Recommended

Hi:

 

I'd be happy to help you out on the 8710w.

 

Below are the links to the drivers you need:

 

Base System Device:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Fingerprint Sensor:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

0004:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

0006:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Try this for the Bay 8 controller:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

 

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