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Solved!

network connection

HP Recommended
pavilion notebook
Microsoft Windows 8 (64-bit)

On the list of availble networks I have one with a red cross, how can I get rid of it? Thank you

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Hello @Pieshop,

 

Welcome to the HP Forums!

 

I have read your post and understand that there is an available network that is marked with a red cross. I am happy to help you resolve this issue. First, please perform a hard reset. Once that is complete, try the steps in this document:

 

HP PCs - Troubleshooting Wireless Network and Internet (Windows 😎

 

You may also find the post from @RonBaker on the Microsoft support forums helpful.

Microsoft Support Forums

 

If the information provided has not helped you resolve the issue, try restoring the BIOS and then check for Windows updates. For more specific information, please provide the product number.

 

Thank you, I look forward to your response with the outcome.

 

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