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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 09:50 AM

HP Recommended
Product: Example: HP
Operating System: Microsoft Windows 10 (64-bit)

My laptop is HP running Windows 10.

My laptop crashed recently and was restored. But I have no sound, there is a red X by the sound icon.

Tab over sound icon reads   No speaker or headphones are pluged in.

PLease advise.

 

1 REPLY 1

‎01-30-2017 12:55 PM

HP Recommended
@newbe321 wrote:

My laptop is HP running Windows 10.

My laptop crashed recently and was restored. But I have no sound, there is a red X by the sound icon.

Tab over sound icon reads   No speaker or headphones are pluged in.

PLease advise.

 

Hi,

 

That means your missing a sound driver. Follow the steps here to find the sound driver for your computer http://support.hp.com/us-en/document/bph07165

 

Regards

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