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when switching on the notebook beeps four times and the caps lock flashes white but the screen remains black, i have tried the hp solution for recovery but that doesnt solve it
Welcome to HP Forums and Thanks for the post.
I understand that your computer is not booting to the desktop. Every time you try to turn the computer On, the computer beeps 4 times, is that right?
Not to worry, I will be glad to help.
If the computer is not booting, may I know how did you perform a recovery?
Request you refer to this HP Article, 4 beeps or capslock button blinking 4 times implies that the graphics controller has gone bad and the notebook would require a service.
Recommend you contact our phone support for the service options available.
Keep me posted.
Chimney_83 I am an HP Employee
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