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Solved!

omplaint regarding Hp Diwali Utsav Festival Offer

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Dear Sir,

 

I have purchased a HP laptop model 15-N018TU,with Sr No [Personal Information Removed] and product code F2C04PA#ACJ under Diwali utsav scheme on 27th Oct'13. I registered for Free Norton internet security for 12 months (worth Rs 1399/-) and couriered the all required documents on 5th Nov'13. But till date neither I have not received my Warranty certificate nor Norton internet security coupon( which should be received within 30days)

 

I have mailed several times but i always get the same system generated reply: 

Dear Sir/Madam,

 

Kindly share the redemption code number as we are unable to search your registration with your email address.

 

Thanks & Regards,

HP Redemption Cell.

 

I again write mail and told  i dont get any redemption code even i dont know what is code and from where i can get it.In reply again i got the same response from HP.

 

Now even i am not able to register again to get this code.

 

Now i am fedup of exchanging these mails again and again so please do the needful and provide my free norton antivirus coupon along with the warrenty certificate.Otherwise this seems to be fraud done by HP to just sell their products.

 

 

 

Regards

S.Jain

 

 

 

 

 

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Your post has been escalated. If warranted, please allow a few days for a response.
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Ok Sir,

 

Thankyou.Please do it fast as my trial version of Norton is going to be expired very soon.

 

Regards

S.Jain

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Sir I bought Hp pavilion ts sleekbook 14. . 8month ago but hp can't send gift voucher. Or antivirus also not work. What happen I don't know
.
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I already send gift voucher but
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Thank you HP forum online support.

 

My issue got resolved i got my free antivirus as well as warrranty certificate

 

Thanks a lot

 

Regards

Sanjeev Jain

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