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walker_bho Student
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overheating notebook pavilion dv6

Pavilion dv6 (Model XE052EA)
Microsoft Windows 10 (64-bit)

Hello everyone,
For some time my pavilion dv6 notebook (model: XE052EA), very hot. The average temperature is about 85 ° centigrade. I removed all the dust but the problem remains the same.
Can you recommend a solution?
Thank you all
best regards
walker

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HP Support Agent
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HP Recommended

overheating notebook pavilion dv6

Hi! @walker_bho, Thanks for stopping by the HP Support Forums! :)

 

I understand that your laptop is overheating and you have cleared all the dust from it.

This looks to be a known issue. Please update BIOS using the link below. 

Link: ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55299.exe

Version: F.29

Also keep the laptop in a ventilated space.

 

Please let me know the outcome.

Have a great day ahead!

 

 

MrRobot
I am an HP Employee

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