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08-15-2016 12:54 PM
hi. can i upgrade ram from 8gb to 16 gb. is it possible
i put a 8 gb ram to second slot. but windows is not accept. system config is say 8gb only. windows not see other 8 gb ram
please help me
08-15-2016 01:18 PM
15-ac116nt is the model number.
It says 8 gigs maximum but others with the i5-5th generation processor have reported success with 16 gigs. What kind of memory did you install? It has to be low voltage DDR3L-1600 (L = 1.35 or low voltage) and it has to match the density (number of black blocks on the side of the module) of the existing memory or it will not be compatible.