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Kitty-Kat Honor Student
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pavilion d7-6c95dx plugged in not charging

I have been having a error message when I the computer is plugged in (plugged in not charging). I brought a new battery on tech supprots recommandion and still the same issue.  I also found out about a recall and they said that would fix it but it is still the same error. PLease help.

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Regents Professor
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pavilion d7-6c95dx plugged in not charging

Hello  Kitty-Kat,

 

 

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall

Note: This Battery driver will get re-installed automatically when you restart the Notebook again

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

Step 09. Look for "Plugged In Charging" message on the Battery icon

 

Update the latest BIOS for your Notebook from HP Support Site

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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Kitty-Kat Honor Student
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pavilion d7-6c95dx plugged in not charging

 

 

 

I followed the steps and downloaded the BIOS update from the HP website.  I tried both the batteries that I have and let it sit on the power overnight still the same message plugged in not charging.

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