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Honor Student
Posts: 2
Member Since: ‎09-03-2016
Message 1 of 4 (129 Views)

pavilion g6 not start. screen does not blink

Product Name: Example: Pavilion g6
Operating System: Microsoft Windows 7 (64-bit)

hello..

I have hp pavilion g6 2230 notebook. yesterday night i was working on my notebook. then i shut down it. next morning i tried to on my laptop, but it is not start. i perform hard reset 3 times. but laptop does not satrt. caps lock and wireless key led does not blink and screen also does not blink. charging is done as earlier.

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HP Support Agent
Posts: 11,187
Member Since: ‎08-10-2016
Message 2 of 4 (97 Views)

Re: pavilion g6 not start. screen does not blink

[ Edited ]

Hi!

 

Welcome to HP Forums a great way to get support. It is a terrific place to find answers and tips! Thanks for the post. I’ll be glad to assist you.

I see that the computer does not work or boot to windows even after performing a hard reset thrice.

 

It looks like a hardware issue with the unit. I would require more information from you.

 

 Is there a light by the charging port where the adapter plugs in?

 If No light glows you can try a few troubleshooting steps:

 

  • Perform a hard reset.
  • Try different wall outlets.
  • Try to power on the unit without the battery.
  • Unplug the charger and power on the unit.
  • Try a different charger if you are able to get hold of one.

 

if there is a light by the charging port, please visit this thread for further troubleshooting.

 

Link for troubleshooting:

 

http://hp.care/2ci3hdz

 

 

Perform the steps mentioned in this document  and if it still does not work please contact phone support to get the computer serviced.

This is a generic document for hardware troubleshooting that  should work for your computer also.

 

Link to contact phone support:

 

http://hp.care/2bjG4nE

 

Hope this helps. Please keep me informed.

 

Thanks and have a great day ahead.

 

 

DavidSMP
I am an HP Employee

Honor Student
Posts: 2
Member Since: ‎09-03-2016
Message 3 of 4 (94 Views)

Re: pavilion g6 not start. screen does not blink

I tried all options.. But not started.. My frnd says that 3 ic burnt..
HP Support Agent
Posts: 11,187
Member Since: ‎08-10-2016
Message 4 of 4 (92 Views)

Re: pavilion g6 not start. screen does not blink

Hi,

 

Thanks for replying. Please contact phone support for service options. 

 

Please visit this link to check the unit's warranty first.

 

Link to check warranty: 

 

http://hp.care/2bGzo6g

 

Hope things work great. Please keep me informed.

 

Thanks and have a great week ahead.

 

DavidSMP
I am an HP Employee

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