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rk09 Student
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pavilion laptop having operating system problems

Pavilion 15 Notebook
Microsoft Windows 10 (64-bit)
I am using a 1-year-old Pavilion laptop with Windows 10 installed only a few months ago. Today, suddenly I have noticed many issues that appear to be with the OS- all programs are having trouble responding, with no obvious pattern. The start menu is often failing to open. Ctrl-alt-delete leads me to a blank screen. Sometimes the computer freezes entirely. Often my only option is to just turn the computer off. Restarting does not solve the problem. I don't know what's causing this - windows updated a few days ago, as did some hp updates, but other than that i'm stumped. I'm using this computer to study for exams in a foreign country so I need help ASAP!!!
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Romanenko Honor Student
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pavilion laptop having operating system problems

I can advise to roll back the last update of windows may be some of the updates was the cause of your bug

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