11-28-2015 02:34 PM
Pavilion 15, new, with windows 10. Just been using hotmail and now cannot access hotmail.outlook or msn. All search engines just keep searching. Gmail fine and all other searches. I have not downloaded any thing and it has happened in a few minutes Help!
12-02-2015 08:30 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion Notebook and issues with signing in to Hotmail, MSN or Outlook. Cookies are small text files that websites put on your computer to store information about you and your preferences. You can remove these preferences by following this Microsoft document on delete and manage cookies.
Make sure your browser is updated. If the Browser needed an update this could cause what you are seeing.
Have you tried a different Browser?
Please let me know how this goes.
You can say thanks for trying to help by clicking the Thumbs Up below!:smileyhappy:.
05-03-2016 01:48 PM
I have exactly the same problem. I am pretty underwelmed by the response you got from HP. THere is a similar thread elsewhere on the forum that have had 82 hits already so this must be a common problem for pavillion hotmail users. Come on HP, give a bit more help than this please.