Note on archived topics.
08-01-2016 09:59 AM
I read the previous threads. I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes. It didn't work. I tried with shutting down and with out. I tried it with the battery in and without. I tried with turning of windows explorer and turning it back on. Nothing works. Please help
08-03-2016 01:53 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you.
Please look at the following documents.
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If you require further assistance, let me know and I will gladly do all I can to help you.
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08-05-2016 02:20 PM
I watched the video about testing and calibrating the battery. I tested my battery. It tested fine. There is nothing wrong with my power cable. I didn't have this problem when I had windows 7. Is the problem windows 10? Any solutions?