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07-03-2014 09:24 PM
i bought HP Pavilion g4-2212tu Notebook PC 2 mnth ago.It is giving pluged in not charging issue from the 1st day. I take it to the servise center they replaces the charger.but it would't solve the issue...
When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "plugged in not charging".
07-07-2014 11:06 AM - last edited on 03-07-2017 12:47 PM by OscarFuentes
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g4-2212tu Notebook and battery not charging. Plug the power adapter directly into a functioning wall outlet and into the computer. Do not plug it into a power strip, surge protector, or secondary power source. Here is a link to test and calibrate the battery. Here is a link to test the ac adapter. You can utilize this website to learn how to contact HP if needed, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns.
I work on behalf of HP