primary internal battery #106

jillian18 · ‎08-28-2015

i got amessage at startup saying to go to- go techcenterstartup. telling me something about my computer battery my be low (primary internal battery #106.) my laptop is always on desk n pluged in, i never transport it anywhere. when i checked my battery icon, it says my battery is 100% fully charged. where is the INTERNAL BATTERY located & how do i really know if i need one can i replace this myself? do u know the round about price of this battery? thank you if you can help me

ManjunathTech · ‎08-28-2015

Hi

Here's what i would request you to try find the link given below.

http://support.hp.com/us-en/document/c01443470

Let us know how it goes!

"I work for HP."
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Regards
Manjunath

hotpinks · ‎02-19-2017

The link below is not helping..please help