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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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product information not valid

HP Recommended
HP Desktop-RA10K5H
Microsoft Windows 10 (64-bit)

I have this message displayed on my notebook "Product information not valid. The following product information in the system board is missing ..........."

Pls how do i get this resolved?

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HP Recommended

You will have to send it to an authorized HP repair center.

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HP Recommended

Hi

 

This looks like a BIOS Branding issue, my best suggesion is to call your local HP tech support and have them take a look into this

Hope this helps.

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-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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