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Jaromir_Vanecek
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HP Recommended

product number doesnt fit to product name (need for BIOS update)

HP ProBook 4530s (A1GOOES)
Microsoft Windows 7 (64-bit)

Hello,


I decided to update my BIOS and I follow HP instruction on this page. I understand everything but when I get to the point where I am supposed to identify my product I get stuck. Because: When I fill my product number (which is A1GOOES) I am told by the webpage that my notebook is HP Pavilion g6-1a01 however I am really sure that my notebook is ProBook 4530s (it is written ON it 🙂 and also it written in "System information").

Hence, the problem is I cannot decide which update of BIOS I should download. I understand that updating BIOS is a serious issue so I write to you before I do some action.

 

curr. ver of bios: HP 68SRR ver. F.27 (23.5.2012).

Thanks everyone who can provide some help!

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HP Support Agent
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Message 2 of 2
105
Flag Post
HP Recommended

product number doesnt fit to product name (need for BIOS update)

@Jaromir_Vanecek

 

Thank you for posting on HP Forums, your issue with the HP ProBook 4530s (A1GOOES) is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.


If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.


Let me know if you require further information and/or assistance.

Sandytechy20
I am an HP Employee

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