"Attached device is not a Designed for HP ElitePad accessory"

[anak1n]

Straight out of the box I set up our ElitePad 1000 G2 and attached it to the HP Retail Expansion Dock for ElitePad. It gives me an error saying "Attached device is not a Designed for HP ElitePad accessory".

I have updated all the drivers for the tablet and docking station but I am still getting the error. Any suggestions?

P.S. This thread has been moevd from HP Support Center (Website) Feedback & Suggestions to Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp Forum Moderator

[renovator]

Hi,

I have the same issue. We had a genuine cover installed and the message came up. I have now removed it

regards Paul

[JSPacheco]

Does the dock works directly with your Elitepad 1000 G2, without the Elitepad Expansion Jacket?