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Student
Posts: 1
Member Since: ‎06-25-2014
Message 1 of 2 (1,750 Views)

"Failure configuring Windows updates. Reverting changes. Do not turn off your computer.

Hi I need help troubleshooting my pc. When I turn it on the screen shows " Failure configuring Windows updates. Reverting changes. Do not turn off your computer" on a green background. How do I get rid of this? It never stops configuring.
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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (1,719 Views)

Re: "Failure configuring Windows updates. Reverting changes. Do not turn off your computer.

[ Edited ]

HI Sean2071905,

 

Thank you for visiting the HP Support Forums and Welcome. I will do my best to assist you. I have read your thread on your HP Notebook and looping to Failure configuring Windows updates. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. I would be happy to assist if needed as there are many models of HP Notebooks I would need the model number. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?

Please let me know.

Thanks.

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