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Note on archived topics.

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WLRosenfeld
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Message 211 of 219
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Sorry to say, but welcome to the club. If you review this thread you'll find you're in good company for a problem going back many years. Unfortunately, HP never corrected it and none of the many suggestions in this thread worked for me (despite many hours trying). When I talked with support I learned that they were no longer supporting my printer (J4680).

 

Rather than purchase a new printer, I purchased Vuescan to replace their software. It works reasonably well.

 

Won't be buying HP in the future.

 

Bill

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BruceTchr
Level 3
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Message 212 of 219
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

From sweetcw:

I have a faster way (though not fast) that seems to work for me:

1. Go to All Programs
2. Select HP
3. Select device folder (for me "Officejet Pro 8500 A909a Series")
4. Select "Add a device"
5. Follow steps to add a new device.

What I have found is that if someone signs in as a different user I need to re-add the device on my user account. This makes me really question the amount of testing that goes into this software package. The user experience of needing to reinstall for each use is pretty poor.
ruth45
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Message 213 of 219
1,359
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Unable to scan from computer, what happened.

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spotnpopsi
New member
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Message 214 of 219
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

This 5 step solution from BruceTchr worked for me!  I don't know what the cause of the error message was for me -- I don't believe anyone signed in as a different user on my computer.  Thanks BruceTchr!

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Trainj
New member
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Message 215 of 219
814
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Your add device trick worked, thanks, well done, how did u discover it?

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Trainj
New member
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Message 216 of 219
806
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Thank you - I used your item 2 - add a device and it works! Well done, and thanks again. But don't HPark want to keep their customers.? Shouldn'the they be solving this? J

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iceman2
Level 3
28 25 2 1
Message 217 of 219
602
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Thanks bud.

Last time I had to do a system restore to fix this annoying problem. I'll update my post listing this as a workaround.

HP sucks big time for not fixing this problem that for me happens after a print job hangs up in W7 and spooler has to be stopped and restarted.

Phew!!

 

Thanks again.

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iceman2
Level 3
28 25 2 1
Message 218 of 219
597
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Posted here in error

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iceman2
Level 3
28 25 2 1
Message 219 of 219
475
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HP Recommended

"HP Solution Center cannot run because your device installation is not complete"

Your solution works in windows 10 as well but the HP folder isnt present so I found if I re-run the install program, it starts with an option to add a printer and from then on it follows the same path.

Adding a printer using the control panel doesnt work in either case.

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Note on archived topics.

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